It’s important to us that you feel confident in the quality of your purchase, knowing that you’ll be riding your Cleverley for a long time to come.

All Cleverley ebikes come with a 2-year quality warranty to give you peace of mind over any potential defects and the quality of our workmanship or components.

Cleverley Electric Bikes Commuter C and S side by side

The deets

What's covered

2-year warranty on all primary components of your bike: motor, battery, gears and display. 3-year coverage on the frame.

What’s not covered

Warranty only applies to the original owner and does not cover improper assembly, general wear and tear, neglect, or damage to the bike during an accident. Any modifications to the bike and its original components will void the warranty.

How to make a warranty claim

Please lodge any warranty claims via email to warranty@cleverley.com.au, providing a brief description of your issue and any supporting photos or videos.

General returns

We want you to love riding your bike and, if for some reason, your Cleverley isn’t giving you the joy you’d hoped for, we’ll let you return it. Just let us know within 14-days and less than 70kms of riding and we’ll arrange the return and shipping costs. Please hold onto your packaging during this period just in case, as a fee will be charged for replacement boxes.

Speak to us

If you have any questions on the above … or anything else. Feel free to contact us at hello@cleverley.com.au.